Your customer service still is the best
“Bill and Tony got “Old Bessie” working when she BROKE. Bob and Chris got a new furnace in for us in in record time on a really cold day. Everything and everyone has been here on time.”
– Karen M.
What a pleasant experience we had with your company
“I want to let you know what a pleasant experience we had with your company . We had an emergency on a Saturday night (late) and we were leaving town early the next morning. We have never needed any emergency service before. Bill J. came to our home and was so thoughtful and was able to fix our problem. He was so courteous and was such a pleasure to work with even at 11:00 at night! Please let him know we are so grateful to have him help us!”
– Lisa A.
It has been a real pleasure doing business with Atomatic
“I just wanted to say Thank You all for a job well done. It’s been a real pleasure doing business with Atomatic. From my first phone call to the installation of my new heat pump, the work has been top notch.”
– Mary G.
Pleasant and informative
“Kevin performed the annual check and service on my heating system yesterday. I wanted to let you know what a fine job he did. He was pleasant and informative and made sure the area was clean after his work. My service was his last of a long day but he was still energetic and courteous. It would be a pleasure to have him back for the next service.”
– Tim M.
Tony diagnosed the problem, corrected it and I have heat
“Dear Sir: Once again I am a very happy customer. Tony has been regularly servicing my heating and air conditioning system. My furnace malfunctioned and I had no heat. Tony came out. Within a very short period of time, Tony diagnosed the problem, corrected it, and I have heat. You have probably heard this many times but Tony is an extremely capable, efficient, and very pleasant individual to deal with. He represents your firm in an excellent manner. Please treat him well. As long as Tony is there, you have me, and I am sure many others, for customers.”
– Eugene F.
Atomatic provided service at a level rarely equaled and never exceeded
“The day before yesterday, August first, in the beginning of the present heat wave, our home A/C stopped functioning. With an aged family, and poor health, this was potentially serious. As long-time Atomatic customers, we called around ten AM, when the customary in-house efforts to restart failed. Mary answered, took the information and Atomatic went into action. There was a serviceman here in a matter of two or three hours. He found a failed circuit board. That was around 3PM Wednesday afternoon. Mary called an hour later and said that a circuit board would be sent directly to our house Thursday morning, and would be installed during the day. Yesterday morning, Mary called again to assure us that the job would be completed by the afternoon. When I came home yesterday afternoon, the work had been completed, the unit was running, and the house was cooling down. We thought you would like to know this.”
– Robert L.
Thank you for the prompt service
“I would like to thank you for the prompt service to our air conditioning needs. Tony, the serviceman was very polite and courteous. We appreciate the special service and would recommend you to everyone.”
– Ronald E.
Very professional, listened to my problems
“Yesterday one of your service people came to help me with a problem with my furnace. His name was Miguel. He was very professional, listened to my problems, told me the cause and repaired it. When he was finished, he showed me how the flame sensor worked and explained how the red light would help me in the future. You have a great asset in Miguel. I will be signing up for a service agreement with your company.”
– Greg S.